The Discovery stage is the starting point of every Smarthouse project. This is where we take the time to understand the client’s vision, lifestyle, and the property they’re working with, Whether a new build or a retrofit. We’ll have an initial conversation (in person, by phone, or via our showroom) to explore what systems might be relevant, from home cinema and audio to networking, lighting, and security. We provide an honest, expert assessment of what’s possible and how best to approach it.
Following Discovery, we put together a detailed written proposal tailored specifically to the client and their property. This document outlines our recommended systems and equipment, providing clear options at different investment levels where appropriate. We draw on our experience across home automation, AV, networking, and security to ensure the proposal is both practical and ambitious, balancing the client’s goals with what will genuinely enhance their everyday life.
After the proposal has been issued, we make time to walk the client through it, answer any questions, and explore adjustments. Projects of this nature often involve multiple stakeholders such as architects, builders, and interior designers, and this stage ensures everyone is aligned. We encourage clients to revisit our showroom if needed to experience specific technologies first-hand before committing, ensuring complete confidence in the direction before we move forward.
